A complete program to excel
The Chateau course offers the perfect balance of learning and experience. On the program: workshops to bring you up to speed in business and know-how, practical courses related to luxury hospitality, and sessions dedicated to "savoir-être". These intensive days will provide you with a solid foundation on which to build your confidence, while benefiting from an inspiring setting conducive to excellence.
Meet your future classmates
This bootcamp is much more than just an academic stay: it's an exceptional opportunity to bond with your future colleagues. Team-building activities and social gatherings encourage mutual support, collaboration and team spirit - essential values in the luxury hotel industry. These initial exchanges will lay the foundations for a close-knit community, ready to face future challenges together.
Passing before an exceptional jury
The Château internship culminates in the organization of an exceptional event, where you'll have the opportunity to put into practice all the skills you've acquired over the four weeks. From team management to culinary staging, you'll enjoy a complete professional experience, while creating a memorable moment for you and your guests.
Key skills transmitted
Hotels
Welcome and reception
- Personalized welcome techniques to provide a memorable experience from the moment you arrive.
- Management and optimization of ancillary services (concierge, special services).
- Handling complaints with professionalism and empathy.
Room service
- Mastery of classic and plated service techniques.
- Art of the table: elegant dressing and attention to detail.
- Coordination with kitchen and bar teams to ensure smooth service.
Customer relations
- Personalizing the experience to build customer loyalty.
- Promotion and upselling.
Gastronomy
Culinary techniques
- Master the basics of cooking, pastry-making...
- Preparation and presentation of refined dishes to gastronomic standards.
- Knowledge of modern techniques: low-temperature cooking, contemporary dressings...
Sommelier
- Introduction to wine selection, service and food pairing.
- Wine list management and personalized advice.
Bar and mixology
- Preparation of classic cocktails and innovative creations.
- Bar techniques and top-of-the-range service.
- Knowledge of spirits and food and spirits pairings.
Life skills
Professional posture
- Maintaining a positive, polished and proactive attitude.
- Adopt professional, controlled body language to inspire confidence and serenity.
Team spirit
- Harmonious collaboration with different departments (kitchen, service, reception).
Listening skills and empathy
- Anticipating customer needs with discretion and kindness.
- Adaptability to unforeseen demands.
Ethics and commitment
- Respect for quality standards and hospitality values.
- A keen eye for detail and a constant quest for excellence.
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