Privacy Policy

Introduction
The Institut Français d'Hôtellerie (IFH) attaches great importance to the confidentiality and security of your personal data. This policy explains how we collect, use and protect your data in accordance with the General Data Protection Regulation (GDPR).

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1. Collected data

We collect and process the following data:

• Data supplied directly: contact forms, registrations, applications.
• Data collected automatically: IP addresses, cookies, and usage data via the tools mentioned below.

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2. Purpose of processing

The data collected is used for :

• Manage your registrations and applications.
• Improve your experience on the site.
• Communicate with you about our services.
• Analyze site performance and usage.

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3. Third-party tools and applications

We use the following tools to collect and process data:

• Zapier
• HubSpot
• Webglot
• Google Search Console
• Google Analytics
• Google Tag Manager
• Google Map Platform
• Meta Pixel

These tools may involve data transfers outside the European Union. In such cases, we ensure that your data is protected in accordance with European standards.

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4. Cookie management

What are cookies?
Cookies are small text files stored on your device when you visit a website. They enable us to collect information about your browsing experience in order to improve it.

Types of cookies used :

• Essential cookies: Necessary for the proper operation of the site.
• Analytical cookies: To analyze site performance (Google Analytics).
• Advertising cookies: To offer you advertising tailored to your interests (Meta Pixel).

Cookie management:
On your first visit, a banner informs you of the use of cookies and allows you to accept or reject them. You can also configure your preferences via your browser or by clicking on the "Manage my cookies" link at the bottom of the page.

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5. Your rights

In accordance with the RGPD, you have the following rights:

• Right of access: Access to your personal data.
• Right of rectification: Correct your data.
• Right to erasure: Request the deletion of your data.
• Right to portability: Receive your data in a usable format.
• Right to object: object to certain processing operations.

To exercise your rights, please contact us at

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6. Data retention period

Your personal data is kept for as long as is necessary for the purposes described above, unless a longer retention period is required by law.

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7. Data security

We implement technical and organizational measures to guarantee the security of your personal data.

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8. Policy changes

This policy may be updated. The date of the last modification will be indicated at the top of this page.

If you have any questions or concerns regarding this policy, please contact us at vladimir.atlani@ifh-paris.com.

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