Confidentiality Policy
Introduction
The French Hotel Institute (IFH) attaches great importance to the confidentiality and security of your personal data. This policy explains how we collect, use, and protect your data in accordance with the General Data Protection Regulation (GDPR).
1. Data collected
We collect and process the following data:
- Data provided directly : Contact forms, registrations, applications.
- Data collected automatically : IP addresses, cookies, and usage data via the tools mentioned below.
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2. Purpose of treatments
The data collected is used to:
- Manage your registrations and applications.
- Improve your experience on the site.
- Communicate with you about our services.
- Analyze the performance and use of the site.
3. Third-party tools and applications
We use the following tools to collect and process data:
- Zapier
- HubSpot
- Webglot
- Google Search Console
- Google Analytics
- Google Tag Manager
- Google Map Platform
- Meta Pixel
These tools may involve data transfers outside of the European Union. In this case, we ensure that your data is protected according to European standards.
4. Managing cookies
What is a cookie?
Cookies are small text files that are stored on your device when you visit a website. They make it possible to collect information about your browsing to improve your experience.
Types of cookies used:
- Essential cookies : Necessary for the proper functioning of the site.
- Analytical cookies : To analyze the performance of the site (Google Analytics).
- Advertising cookies : To offer you advertising tailored to your interests (Meta Pixel).
Managing cookies:
During your first visit, a banner informs you of the use of cookies and allows you to accept or refuse them. You can also configure your preferences via your browser or by clicking on the “Manage my cookies” link available at the bottom of the page.
5. Your rights
In accordance with the GDPR, you have the following rights:
- Right of access : Access your personal data.
- Right to rectification : Correct your data.
- Right to erasure : Request the deletion of your data.
- Right to portability : Receive your data in a usable format.
- Right to object : Oppose certain treatments.
To exercise your rights, contact us at:
6. Data retention period
Your personal data is retained for as long as necessary for the purposes described above, unless a longer retention period is required by law.
7. Data security
We implement technical and organizational measures to ensure the security of your personal data.
8. Policy changes
This policy may be updated. The date of the last modification will be indicated at the top of this page.
If you have any questions or concerns about this policy, contact us at [email protected].
