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Towards a zero-waste hospitality industry: challenges and solutions

January 27, 2025
3 minutes reading
Towards a zero-waste hospitality industry: challenges and solutions

Understanding the challenges of zero waste in hospitality

The main sources of waste in hotels

The hospitality industry generates a significant amount of waste, primarily from daily activities. All-you-can-eat buffets are responsible for overproduction of food; for example, a study by Winnow, a startup specializing in food waste reduction, reveals that approximately 25% of hotels' food purchases are wasted. Additionally, single-use products such as toiletries and disposable packaging represent a large portion of non-recycled waste.

The obstacles to implementing a zero-waste policy

Implementing a zero-waste system in hotels can face several challenges. Initial costs, including equipment and training, often pose a barrier for smaller establishments. Additionally, raising awareness among staff and guests remains a challenge, as it requires changing deeply ingrained habits. For example, according to a report by the United Nations Environment Programme (UNEP), waste management infrastructure varies significantly across different regions. In some cases, hotels must handle their waste internally due to a lack of adequate public services, leading to additional costs and significant organizational challenges.

Towards a zero-waste hospitality industry: challenges and solutions

Solutions to reduce waste in hotels

Technological innovations and eco-friendly practices

Innovative solutions are helping hotels minimize waste. For example, Too Good To Go partners with establishments to redistribute surplus food. Meanwhile, hotels like QO Amsterdam integrate sustainable practices, including an advanced recycling system and a rooftop greenhouse to grow ingredients for their restaurant. Reusable or biodegradable packaging is also on the rise, as seen with Plaine Products, which supplies eco-friendly toiletries to numerous hotels.

Collaboration with stakeholders

For a successful transition, hotels must collaborate with suppliers, guests, and staff. For example, Accor Group has implemented a responsible supplier charter, encouraging partners to meet eco-friendly criteria, such as reducing unnecessary packaging and prioritizing local sourcing. Additionally, working with local suppliers helps minimize packaging waste and transportation emissions. Finally, training staff in sustainable best practices is essential to ensuring long-term implementation.

The economic and environmental benefits of zero waste

Cost reduction and brand enhancement

Adopting a zero-waste strategy can lead to significant cost savings while strengthening a hotel’s brand image. For example, by reducing food waste through portion optimization or donating surplus to charities, hotels can achieve notable savings on catering costs. Additionally, replacing single-use toiletries with refillable dispensers not only lowers logistical expenses but also enhances the hotel’s eco-friendly perception among guests. These initiatives boost customer loyalty and increase the establishment’s overall appeal.

Contribution to global sustainability goals


By committing to a zero-waste approach, hotels contribute to reducing greenhouse gas emissions and preserving natural resources. This type of initiative aligns with the United Nations Sustainable Development Goals (SDGs), particularly goals 12 (responsible consumption and production) and 13 (climate action). Hotels like Banyan Tree Phuket exemplify this approach by integrating sustainability principles into all their processes.

With concerted efforts, the hospitality industry can not only tackle the challenge of zero waste but also become a model of innovation and sustainability. The future of this industry relies on smart resource management and increased awareness among all stakeholders.

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